Shipping policy
Processing Time All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer — we'll keep you informed if there are any delays.
Domestic Shipping (Australia) We ship Australia-wide using tracked delivery services. Estimated delivery times once dispatched:
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
Shipping costs are calculated at checkout based on your location and chosen delivery method.
Free Shipping We offer complimentary standard shipping on all Australian orders over $150 AUD.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your parcel's journey.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at shop@liakadajewellery.com and we'll investigate with the carrier on your behalf.
Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can arrange a resolution promptly.
We currently ship within Australia only. International shipping is not available at this time.